According to Russian consumer protection law (07.12.1992 No. 2300-1), jewelry is classified as a non-returnable item if it is of proper quality.

However, if you have any concerns about the quality of your item, please contact us at +7 968 003-64-19. We’re happy to assist you.

What if I’m not satisfied with my order? Can I return or exchange it?

Where do we ship our bracelets?

We offer worldwide shipping.

Your order will be packed in a protective case to prevent damage and scratches.

Gift wrapping is available upon request for an additional fee.

How will my order be packaged?

Within Russia: Orders are shipped via CDEK courier service and typically take 3-4 days with standard shipping or 1-2 days with express shipping.

International shipping: Conditions and delivery times are determined individually.

For any shipping-related inquiries, please contact us at +7 968 003-64-19 (WA, TG).

How long does delivery take?

louna & solce